THE SURVEY
We are often asked if we can give a price over the telephone. This we will be pleased to do but it can only be an estimate - an approximation. Once it is confirmed that our prices are within budget a survey is essential. A survey is needed in order to properly establish the level of security coverage required and how long the installation will take. In the majority of homes and small businesses it will be a straightforward exercise and need not take very long. Of course, the larger the property, the more to take into account, the longer it will take.
The surveyor will consider all aspects of the property including location, construction, layout and vulnerability. The surveyor will need to know about specific patterns of occupancy, if any areas or items within the property need special consideration. Is there a room with a safe, what are the stock levels, which stock is valuable and where is it stored? Where is the computer room, How many rooms have computers? If the security system is tied in with insurance company requirements other questions will arise. What are their conditions of cover, what level of security coverage and what method of signalling to the alarm receiving centre is being stipulated?
Just like the police, security companies are often called in following a break-in. They carry a wealth of experience having seen the results of burglaries, first hand. The surveyor is there not only to gain information but to impart information, to discuss your needs and to offer advice and guidance.
Domestically, the pattern of thieft changes over time. There was a time when VCRs and computers were high on the list of stealable items. Now,these products have little resaleable value. Today, the trend is jewellery (as always) laptops and car-keys. The last item is the most worrying beacause to get the car they need to get into the house - often at night.
Whether it's a home or a business, this kind of information and more is required in order to be able to fulfil the customer's needs. Once the survey is completed we will forward a specification and a quotation together with other literature to guide you in your decision.
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