Why is routine maintenance so important? …so that the system will work effectively, when needed.  Every user knows that their alarm system will, at some point, malfunction and understand that they will need to call an engineer from time to time.
If they report a fault, they know that the alarm company will respond in a relatively short period of time – maybe the next day or maybe next Monday. It depends on how busy they are. If you take your security seriously, this is not good enough. A security system should have the minimum down-time. It's during this period that you could have a break-in... it happens.
You should have an arrangement whereby your company will attend that day. It’s called an emergency call-out provision and covers out-of-business hours, weekends and nights.
Why would you need emergency call-our provision you might ask.
The most common reason is the alarm starts sounding and it can't be switched off ... time to panic. We've had calls from customers who explain that they are about to fly off on holiday and discover they can't set their system. Installations have been attacked and damaged and the customer needs to get it up-and-running urgently - for all manner of reasons.
Some believe that setting and un-setting their alarm is a good test. It most certainly is not – it tells you little. For your system to work when it’s needed: - Tamper circuits must function.
- All devices must trigger the control panel.
- Batteries must be in satisfactory condition.
- The charging levels should be correct.
- The self-actuating module in the external sounder must work.
- Battery in the external sounder must be in good condition.
- The wiring must be sound
- …and more.
You had your alarm installed to signal a warning…MAKE SURE IT DOES.
With cover in place, your system is checked every year. If it's police-calling, twice a year. We at ‘Audible Alarms’ will gladly take-over your system. If you want a service agreement we’ll organize it. If you want just the repair service, we’ll do that, too. Please use the contact page and the comments box. All we need to know is: - How many detectors in the system.
- How many door/window contacts.
- The control panel model and manufacturer – if you can.
- Is the system ‘Audible only’ and how many external sounders .
- Let us have your location – just town and district will do at this stage.
This info. to be entered in the comments box on the ‘Contact Us’ page. We will email you with a price or advise where you can find a NACOSS_Gold installer in your area
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