NACOSS stands for National Approvals Council for Security Systems. It is an independent, none - profit making supervisory body that exists solely for the purpose of ensuring that member companies comply with the industry standards and codes of practice. We emphasise that NACOSS is not a trade association. Compliance with the industry standards is achieved by demanding that all GOLD member companies attain accreditation to the European standard BS EN ISO 9000 : 2000. This does not apply to Silver accredited members. As a qualified lead assessor, accredited by the Department of Trade and Industry, NACOSS is required to visit every member company twice a year to carry out an inspection visit. During these 'quality audits' all areas of BS EN ISO 9000 : 2000 are checked and site visits are scheduled to inspect installations and to conduct technical audits. If any deviations are found during these visits a non-compliance is recorded and the deviation must be rectified within a specified time scale. Companies that continually fail to meet the standards can be struck of the list of approved members. In the event of a dispute between company and customer, NACOSS will, at the request of the customer, investigate the complaint. If, as a result of the investigation, the customers complaint is upheld then NACOSS will insist that the cause of the complaint is remedied within a given time scale and at the company's expense. NACOSS Companies are the top echelon of the alarm industry and Gold is the highest Level within NACOSS Audible and Visual Security Ltd is a NACOSS-Gold company.
|